KPH Healthcare Services

Regional Sales Director

Job Locations US-MS | US-TX | US-LA
Posted Date 3 months ago(4/1/2022 12:16 PM)
Requisition ID
# of Openings


Scope of Responsibilities:  Oversees the development of an assigned territory that includes broker and TPA relationships as well as employer verticals that result in a robust employer pipeline.  Represents ProAct in a professional manner through proposal the proposal process, at finalist and broker meetings and attends various industry conferences. 


Job Summary: Focusing in the New York City and adjacent geographies, the successful candidate will be responsible for sales initiatives, contract closures, and assist in the implementation and general startup of employer groups. Play a supportive role in the on-going maintenance and communication with sold clients.  Targeted annual production is a minimum of 20,000 members.


Job Duties:

  • Develop a system to effectively, and continually identify prospective new clients
  • Be active in assigned territory for a minimum of 30% of work week
  • Develop the appropriate sales initiatives including cold calls, direct mail, phone contact, and Internet contact
  • Manage the closure of sales initiatives and define administrative requirements including report requirements, plan parameters, and network management
  • Assist with plan sponsor negotiations and obtain signature of contract/Operating agreement
  • Assist in the implementation stages of a new or existing account, including employee orientation
  • Assist in the on-going support and communication with accounts
  • Partner with Account Management regarding the renewal process of existing accounts
  • Develop a strategic business plan to exceed yearly sales goals
  • Increase prospective client base by coordinating strategies with the ProAct marketing team
  • Attend and participate in frequent on-campus sales department meetings
  • Provide input on development of marketing and advertising programs
  • Be fully compliant with ProAct’s CRM application
  • Responsible for completing all mandatory and regulatory training programs
  • Perform other duties as assigned



  • Minimum: BS Degree or higher in Business Administration, Marketing or related field
  • Preferred: MBA in Business Administration, Marketing or related field


  • Preferred: Previous 3 years hands-on sales experience in Sales or Account Management in the PBM or Insurance business

Special Conditions of Employment:

  • Criminal background check and/or drug test
  • Initial and continuous exclusion and sanction/disciplinary monitoring

Required Training:

  • HIPAA Privacy Course
  • HIPAA Security Course
  • Fraud, Waste, and Abuse Course

Job Skills Required:

  • Exceptional communication and verbal skills, including the ability to provide instructional information
  • PC skills including Microsoft Office
  • Ability to sell using tact and discretion
  • Extensive knowledge of the PBM and/or Managed Care Industry

Professional Skills Required:

  • Customer Service: Must provide timely and accurate responses to all business associates and customers
  • Planning: Must develop effective plans, objectives and goals that achieve desired results in a timely manner
  • Organization: Must organize work in a systematic way, establish clear delineation between sales probability of prospects, and delegate effectively
  • Communication: Must write and speak clearly and effectively at all levels, listen and be attentive to others
  • Decision Making: Gather, analyze data and make and/or implement effective decisions in a timely manner
  • Technology: Must use technology to its fullest potential to achieve department and corporate goals

Leadership Skills Required:

  • Leadership: Gains acceptance of ideas and accomplishes goals through subordinates, peers and teams
  • Teamwork: Must strengthen team performance by sharing information, establishing guidelines and celebrating success
  • Empowerment: Demonstrates positive and active ownership of one’s responsibilities and fosters the same in others
  • Employee Relations: Provides and solicits constructive feedback, evaluates performance and takes corrective action

Behavioral Traits:

  • Intuitive/Open minded: Must be able to see opportunities, develop and implement creative solutions to complex problems
  • Achievement Drive: Driven to achieve goals, objectives and results. Fosters a culture of continuous improvement
  • Positive/Supportive: Inspires and shows faith in others, builds a positive and supportive work environment
  • Flexibility: Ability to adapt to changing business needs. To balance multiple priorities and deliver under pressure


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