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Scope of Responsibilities: Possesses knowledge and ability to complete all tasks associated to the call center, as well as owning responsibility in at least one of the following tasks; ID card production, DMR’s, creation of mass mailings to membership or resolving claims not adjudicated in the mail order platform. May possess alarm code and access to open and close the facility, the ability and responsibility to act as supervisor in charge, in absence of call center supervisor and handle escalated member concerns while delivering optimal customer service. Assist with training of current and new employees.
Job Summary: Works under general supervision answering incoming calls and operates independently while following standard procedures and known best practices to accomplish assigned tasks. Provide support to Account Representatives, Customer Service Supervisor, Customer Service Manager and peers on all aspects of customer service, account management, marketing support and other administrative projects.
Scope of Responsibilities: Works under direct supervision and accurately assists in the processing, filling and shipping of medication orders.
Job Summary: Assist technicians and various support staff in the order fulfillment process. Assist in inventory control and station replenishment.
Job Summary: Assist pharmacy staff in the triaging of incoming prescriptions, the delivery of filled prescriptions to the patients, and all cashier duties. Works under direct supervision of a pharmacist and follows standard procedures to accomplish assigned tasks
For over 50 years, the HealthDirect team has been dedicated to the unique pharmacy needs of individuals residing in Long-Term Care (LTC) facilities such as nursing homes and assisted living facilities, as well as correctional facilities and group homes.”. On a daily basis our team provides prescription medications, over-the-counter products, clinical consulting services, and specialty pharmacy services to more than 50,000 residents.
HealthDirect is a division of KPH Healthcare Services, a billion dollar, 100% employee owned provider of pharmaceutical and healthcare services. KPH is comprised of four divisions – Kinney Drugs, ProAct Inc., HealthDirect and Noble Health Services. The family of KPH Healthcare Services began with Kinney Drugs retail in 1903. All KPH family company values stem from Kinney’s long-standing commitment to trust and community-minded health solutions.
As a team, HealthDirect has achieved significant growth. Over the past 6 years we have grown from four pharmacies in two states to 20 pharmacies across eight states. Our team has grown to over 900 employees and we are looking to add another – possibly you!
Scope of Responsibilities: Works under direct supervision of a pharmacist. Follows standard procedures to accomplish assigned tasks
Job Summary: Assist pharmacy staff in the filling of incoming prescriptions
Job Summary: Assist pharmacy staff in the triaging of incoming prescriptions, the delivery of filled prescriptions to the patients, and all cashier duties. Works under direct supervision of a pharmacist and follows standard procedures to accomplish assigned tasks
Scope of Responsibilities: Provide guidance, insight, and leadership during the building of new benefits, while providing top level service to ProAct clients. Works under direct supervision and follows standard procedures to accomplish assigned tasks.
Job Summary: Coordinate and implement the setup and support of new ProAct client benefits for all aspects of customer service, account management, and quality assurance. Act as an internal resource for other departments for maintaining integrity of benefit designs.
Scope of Responsibilities: Works under general supervision. Relies on experience and judgment to plan and accomplish assigned tasks and goals within individual departments. Responsible for new employee training and development within items pertaining to customer service and call center support.
Job Summary: Provide support to Account Representatives and Client Services Supervisor for all aspects of customer service, account management, marketing support and other administrative projects. Responsible for providing supervisory leadership and second level support with escalated customer service issues.
For over 50 years, the HealthDirect team has been dedicated to the unique pharmacy needs of individuals residing in Long-Term Care (LTC) facilities such as nursing homes and assisted living facilities, as well as correctional facilities and group homes.”. On a daily basis our team provides prescription medications, over-the-counter products, clinical consulting services, and specialty pharmacy services to more than 50,000 residents.
HealthDirect is a division of KPH Healthcare Services, a billion dollar, 100% employee owned provider of pharmaceutical and healthcare services. KPH is comprised of four divisions – Kinney Drugs, ProAct Inc., HealthDirect and Noble Health Services. The family of KPH Healthcare Services began with Kinney Drugs retail in 1903. All KPH family company values stem from Kinney’s long-standing commitment to trust and community-minded health solutions.
As a team, HealthDirect has achieved significant growth. Over the past 6 years we have grown from four pharmacies in two states to 20 pharmacies across eight states. Our team has grown to over 900 employees and we are looking to add another – possibly you!
Scope of Responsibilities: Works under limited supervision and follows standard procedures to accomplish assigned task
Job Summary: Responsible for accurate and timely delivery of orders to long term care facilities, while ensuring total customer satisfaction.
Scope of Responsibilities: Plans, conducts and supervises sales team’s objectives and assignments. Review progress and evaluate results with Chief Growth Officer. Operates with substantial latitude for independent action or decision.
Job Summary: The Vice President of Sales is responsible for developing and executing ProAct’s commercial sales strategy in a manner that supports consistent business. This position is responsible for planning, organizing, training, and managing all sales functions to achieve the company sales objectives. The VP of Sales oversees the sales team in their capacity to drive revenue through new business and consistent meeting of the standards set.
Job Summary: Assist pharmacy staff in the triaging of incoming prescriptions, the delivery of filled prescriptions to the patients, and all cashier duties. Works under direct supervision of a pharmacist and follows standard procedures to accomplish assigned tasks
Scope of Responsibilities: Acquires skillset and knowledge of PBM and mail order resources, within their respective platforms, to effectively answer and document member related inquiries, complete eligibility updates and service member and client request in an accurate and efficient manner.
Job Summary: Entry level position. Works under direct supervision following standard procedures and best practices to accomplish assigned tasks, undergoing job training, assisting staff members to complete daily duties and works toward answering incoming and making outbound calls independently. Provide support as needed to peers, leaders and other ProAct administrative resources.
Scope of Responsibilities: Oversees the development of an assigned territory that includes broker and TPA relationships as well as employer verticals that result in a robust employer pipeline. Represents ProAct in a professional manner through proposal the proposal process, at finalist and broker meetings and attends various industry conferences.
Job Summary: Focusing in the New York City and adjacent geographies, the successful candidate will be responsible for sales initiatives, contract closures, and assist in the implementation and general startup of employer groups. Play a supportive role in the on-going maintenance and communication with sold clients. Targeted annual production is a minimum of 20,000 members.
Job Summary: Assist pharmacy staff in the triaging of incoming prescriptions, the delivery of filled prescriptions to the patients, and all cashier duties. Works under direct supervision of a pharmacist and follows standard procedures to accomplish assigned tasks
Scope of Responsibilities: Acquires skillset and knowledge of PBM and mail order resources, within their respective platforms, to effectively answer and document member related inquiries, complete eligibility updates and service member and client request in an accurate and efficient manner.
Job Summary: Entry level position. Works under direct supervision following standard procedures and best practices to accomplish assigned tasks, undergoing job training, assisting staff members to complete daily duties and works toward answering incoming and making outbound calls independently. Provide support as needed to peers, leaders and other ProAct administrative resources.
Scope of Responsibilities: Works with Regional Managers and Sales Director to manage key provider accounts and other sales operation tasks.
Job Summary: Supports the sales efforts of Noble Health Services and to improve key account relationships by distributing and implementing sales materials, advertising campaigns, and building relationships with healthcare providers. Limited role of sales performance tracking and account performance management will require data analysis.
ProAct is a full service PBM (Pharmacy Benefit Manager) serving clients and their members nationwide. Since it's inception in 1999, ProAct has experience significant organic growth while still maintaining a 97% client retention rate.
Scope of Responsibilities: Assists in the development of an assigned territory that includes broker and TPA relationships as well as employer verticals that result in a robust employer pipeline. Represents ProAct in a professional manner through proposal the proposal process, at finalist and broker meetings and attends various industry conferences.
Job Summary: Focusing in the assigned territories and adjacent geographies, the successful candidate will work with oversight from the VP of Strategic Growth to meet expectations of sales initiatives, contract closures, and assist in the implementation and general startup of employer groups. Play a supportive role in the on-going maintenance and communication with sold clients. Targeted annual production will be commensurate with experience.