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Scope of Responsibilities: Assist with the day-to-day operations of the Clinical Pharmacist and clinical department of ProAct. Works under direct supervision and follows standard procedures to accomplish assigned tasks.
Job Summary: Responsibility for overseeing the prior authorization process, initial prior authorization review, and assisting with tasks and goals that meet the clinical needs of ProAct clients and members.
Scope of Responsibilities: Works under general supervision. Relies on experience and judgment to plan and accomplish assigned tasks and goals.
Job Summary: To perform administrative and office functions for ProAct, Inc.
This is an onsite position based in Gouverneur, NY.
Scope of Responsibilities: Acquires skillset and knowledge of PBM and mail order resources, within their respective platforms, to effectively answer and document member related inquiries, complete eligibility updates and service member and client request in an accurate and efficient manner.
Job Summary: Entry level position. Works under direct supervision following standard procedures and best practices to accomplish assigned tasks, undergoing job training, assisting staff members to complete daily duties and works toward answering incoming and making outbound calls independently. Provide support as needed to peers, leaders and other ProAct administrative resources.
Job Summary: Provides support to Eligibility Supervisor for all aspects of customer service, account management, and all other administrative projects. This position will act as a partnership role within the eligibility department and will assist in the maintenance of eligibility, EOB’s, DMR’s, ID card printing and maintenance, and other tasks as assigned.
Job Summary: Assist pharmacy staff in the triaging of incoming prescriptions, the delivery of filled prescriptions to the patients, and all cashier duties. Works under direct supervision of a pharmacist and follows standard procedures to accomplish assigned tasks
Scope of Responsibilities: Works under general supervision to see that the needs of ProAct clients and members are met. Build and maintain relationships with clients, brokers and consultants to maintain and grow ProAct’s book of business. Relies on experience and judgment to plan and accomplish required tasks and goals.
Travel: Travel required; some overnight travel required.
Job Summary: As the primary point of contact for ProAct clients, the Account Manager is responsible for building relationships with new clients and coordinating internal parties and external vendors to meet and exceed client expectations. The Account Manager will work with operations to ensure proper execution in providing clients and members the best possible service and support. Regular onsite meetings with clients will be held to provide clients with information on their prescription plan and deliver recommendations for cost containment and continuous improvement.
Job Summary: Assists the ProAct IT department with requests for reports from clients, management, and staff in an accurate, organized and timely manner. Helps with the management/audit of daily, monthly, ad-hoc and quarterly standardized reporting requests. Utilizes CRM system to document and respond to requests making sure SLA’s are met.
Scope of Responsibilities: Serve as an IT leader responsible for the management, strategy and execution of technical systems and infrastructure for ProAct and Noble. Oversee Application development projects and operational support teams for both the Proact and Noble business divisions all in alignment with organizational goals. Devise and establish systems to support the implementation of strategies set by upper management and to analyze business requirements to determine technology needs. Lead and direct the staff of the Applications Development, IT Operations, Database, Reporting, Web, BI and technical departments. Perform planning, budgeting, analysis, development, and design of new technology needs. Working closely with the Sr Director this individual will be responsible for the IT staffing, budgeting and technology needs that support ProAct and Noble.
Scope of Responsibilities: Works under direct supervision and accurately assists in the processing, filling and shipping of medication orders.
Job Summary: Assist technicians and various support staff in the order fulfillment process. Assist in inventory control and station replenishment.